Disclosures & Privacy Policy

Links from Our Site

Complex Community Federal Credit Union (CCFCU) provides hyperlinks as a convenience to you and has no control over the content posted at these websites, nor does CCFCU make any representation as to the content of these websites. Hyperlinks to other internet resources are to be used by you at your own risk.

• When you click on a link from our site, you are leaving our site;
• When you click on a link from our site, you are linking to an alternate web site not operated by the credit union;
• The credit union (CCFCU) is not responsible for the content of the alternate web site;
• The credit union (CCFCU) does not represent either the third party or the member if the two enter into a transaction; and
• Privacy and security policies may differ from those practiced by the credit union (CCFCU).

The content, accuracy, opinions expressed and other links provided by these resources may not be investigated, verified, or monitored by CCFCU. If Complex Community FCU has provided a hyperlink to a site that contains infringing or illegal content or which makes available cracker tools or other circumvention devices, we ask you to notify us so that we may evaluate whether (in our sole discretion) to disable it.

Member Information Privacy PolicyPrivacy Policy

Complex Community Federal Credit Union is a member-owned financial institution run by a member-elected board of directors. Your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not, under any circumstances, permit these companies to sell other third parties the information we provide to them.

Information We Collect and Disclose About You

We collect the following nonpublic personal information about you from a variety of sources and may disclose all the information we collect to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

From membership and loan applications and other form, we obtain information such as name, address, social security number and income.

From your transactions with us or other companies that work closely with us to provide you with financial products and services, we obtain information such as your account balances, payment history, parties to transactions, and credit card usage.

From consumer reporting agencies, we obtain information such as your creditworthiness and credit history.

From verifications of information you provide on applications and other forms, we obtain information from current or past employers, other financial institutions and other sources listed on the application.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Complex Community Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

HOW WE PROTECT YOUR INFORMATION

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

If you have any questions about our Member Information Privacy Policy or any of our disclosures, please contact us at 432.550.9126 or at info@comcfcu.com.