Internal Job Postings

Don’t forget: We have a great incentive plan for team members to encourage recruitment!

Team members who refer someone are eligible to receive a $250 bonus.  Referral must be reported to HR IN WRITING (ie., I have encouraged Jim Smith to apply for a job with us as a teller.) The referred individual needs to include the information on their resume or cover letter (for example: Allison Stell encouraged me to apply.) Should we hire the referred individual, they will still need to be on our payroll after 90 days. Internal referrals do not apply (referring a person already employed by the credit union for a posted position).

POSITION FILLED – Member Service Rep– Odessa

Posted 3/11/2025 – Deadline to apply 3/19/2025

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Teller experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Wednesday, March 19th, 2025.

POSITION FILLED -Human Resources Assistant/ Generalist – Odessa

Posted 2/26/2025 – Deadline to apply 3/5/2025

Previous HR experience a must
Experience in benefits management a plus
Experience with HRIS a plus
Experience training others or speaking to a large group a plus
High level of professionalism
Confidentiality is a must
Self-starter with good time-management skills
Diplomacy and tact are a must
Ability to work well with others
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Wednesday, March 11th, 2025.

POSITION FILLED – Loan Processor – Odessa

Posted 2/19/25 – Deadline to apply 2/24/25

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Member Experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Monday, February 24th.

POSITION FILLED -Marketing Team – Odessa

Posted 2/10/25– Deadline to apply 2/18/25

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies, and procedures
• History of volunteering a plus
• High level of professionalism and discretion
• Ability to work well with others (both peers and members)
  • This includes the ability to professionally communicate even in times of stress or frustration
• Low absenteeism and a history of being on time
• Ability to multi-task moving from one priority to another
• Must have been in current position for at least 12 months.

Responsibilities include but are not limited to:

• Showcasing the brand everyday in every way
  • from staying in dress code to volunteering
• Commitment to the brand
• Respectful toward team members
• Detail Oriented
• Teaching in the classroom required
• Working community events is required
• Cleaning storage areas
• Flexibility is job description
  • doing everything from cleaning storage areas, teaching in the classroom to cooking hotdogs
• Social Media Experience a plus
• Newsletter experience a plus – please provide example if applicable
• Good written and verbal communication skills
• Servant attitude
• Fast learner
• 50-60 hour work weeks
• Ability to lift 50 lbs. or more when needed

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Tuesday, February 18th, 2025.

POSITION FILLED – Lead Teller – Monahans

Posted 2/21/2025– Deadline to apply 2/28/2025

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• Supervisory experience a plus
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Must have been in current position for at least 12 months OR have previous experience
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Assure appropriate day to day staffing levels at branch
• Day to day responsibility for branch cash vaults and the proper storage and movement of cash\
• Ordering money as directed
• Coaching of teller staff as needed
• Assuring policies are followed
• Interaction with members to assure they are heard, and needs are met
• Performing teller duties as needed (pulling a drawer and serving members)
• Other duties as assigned

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Friday, February 28th.

POSITION FILLED – Teller – Andrews

Posted 2/21/2025 – Deadline to apply 2/28/2025

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Friday, February 28th.

POSITION FILLED – Phone Center – Odessa Operations

Posted 1/21/2025 – Deadline to apply 1/28/2025

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
  • no cash handling
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality
• Phone Etiquette
• Helpful spirit

Please notify your current manager and senior manager prior to submitting your resume.

Apply by resume to Nicole Forbess no later than Tuesday, January 28th, 2025.

Member Service Rep – Midland South

Posted 11/20/2024 – Deadline to apply 11/27/2024

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Teller experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Wednesday, November 27th, 2024.

POSITION FILLED – Collections – Odessa Operations

Posted 1/9/2025 – Deadline to apply 1/13/2025

Strong Phone Skills
High level of accuracy
Self-starter with good time-management skills
Diplomacy and tact are a must
Bi-lingual a plus
High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess or Lisa Wyman no later than Wednesday, January 16th, 2025.

POSITION FILLED – Floating Teller – Midland

Posted 12/19/2024 – Deadline to apply 12/26/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality
• Willing to commute to Odessa/Midland/Big Spring branches 

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Thursday, December 26th, 2024.

POSITION FILLED – Lead Teller – Andrews

Posted 12/19/2024 – Deadline to apply 12/26/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• Supervisory experience a plus
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Must have been in current position for at least 12 months OR have previous experience
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Assure appropriate day to day staffing levels at branch
• Day to day responsibility for branch cash vaults and the proper storage and movement of cash\
• Ordering money as directed
• Coaching of teller staff as needed
• Assuring policies are followed
• Interaction with members to assure they are heard, and needs are met
• Performing teller duties as needed (pulling a drawer and serving members)
• Other duties as assigned

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Thursday, December 26th, 2024.

POSITION FILLED – Lead Teller – Lubbock (University)

Posted 11/5/2024 – Deadline to apply 11/7/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• Supervisory experience a plus
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Must have been in current position for at least 12 months OR have previous experience
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Assure appropriate day to day staffing levels at branch
• Day to day responsibility for branch cash vaults and the proper storage and movement of cash\
• Ordering money as directed
• Coaching of teller staff as needed
• Assuring policies are followed
• Interaction with members to assure they are heard, and needs are met
• Performing teller duties as needed (pulling a drawer and serving members)
• Other duties as assigned
  • LBK team members assist in our Core Value:  Focused Community Commitment
  • This includes reading as schools, helping at school and community events, etc.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Tuesday, November 7, 2024.

POSITION FILLED – IT Help Desk Support – Odessa Operations

Posted 9/30/2024 – Deadline to apply 10/7/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a plus 
• Excellent communication skills
• Ability to work well with others in a way that reflects our brand.
• Low absenteeism and a history of being on time.
• Must have been in current position for at least 12 months OR have previous experience.

Responsibilities include but are not limited to:

• Field incoming help requests from end users via both telephone and e-mail in a courteous and timely manner. 
• Password resets 
• Enter service-related information into ticketing system, ensuring system is updated once action has been taken. 
• Identify and learn appropriate software and hardware used to support the credit union 
• Perform hands-on fixes at the desktop/device level, including installing and upgrading software, installing hardware, and configuring systems and applications 
• Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals 
• Assist in all areas of IT department as well as any other duties as assigned. 
• Adhere to all policies and procedures outlined in the policy and procedures manual, and the employee handbook. 
• Ability to lift up to 50 lbs. or more when needed. 
• Ability to travel to CCFCU locations independently to perform assigned duties.  

Please notify your current manager and senior manager prior to submitting your resume

Apply by resume to Nicole Forbess no later than Monday, October 7, 2024.

POSITION FILLED – Mortgage Loan Officer – Lubbock

Posted  9/27/24 – Deadline to apply 10/4/24

• • Leadership and Brand:

    • Demonstrated knowledge of CCFCU brand
    • Professionalism and discretion
    • Strong computer skills
    • Detail oriented
    • Work is fast paced environment
    • Well organized

    • Ability to prioritize work load

    • 10 key calculator experience

    • Data entry

    • Heavy phone use

    • Heavy email use

    • Internet use as needed

    • Strong system knowledge a must with proven track record of accuracy

    • Ability to work well with others (both peers and members)

    • This includes the ability to professionally communicate even in times of stress or frustration

    • Low absenteeism and a history of being on time

    • Ability to move from one priority to another

    • Understanding of products and services available to members

    • Proven ability to stay at workstation and answer calls and focus on work

    • Must have been in current position for at least 12 months OR have previous experience

  • Position Experience Required

    • Minimum of three years’ experience in mortgage lending or closely related field

    • Originate, process and close conventional mortgage loan types such as purchase, refinance, home equity and land purchases

    • Ability to complete mortgage applications end to end

    • Prepare preliminary disclosure documents

    • Order title research reports, appraisals, survey and pest inspection reports

    • Ability to read and understand appraisal, survey and pest reports

    • Order flood certificates and tax contracts

    • Ability to understand title commitments

    • Preparation of closing documents

    • Work closely with Title companies to prepare closing documents

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole or Lisa Wyman no later than Friday, October 11, 2024.

POSITION FILLED – Branch Manager – Andrews

Posted  9/26/24 – Deadline to apply 10/3/24

• • Responsibilities include:

    • Management experience a must
      • Demonstrated experience leading a team
    • Lending experience
      • Processing, decisioning
      • Low delinquency track record
    • Experience in account opening/closing, etc. a plus
    • Maintain branch operations
      • Comply with regulations, policies and procedures
      • Direct team, develop team members, evaluation performance
      • Monitor branch activities and report to management team
      • Assure branch team members are informed and ‘in the loop’
      • Ensure branch facility is in good repair
      • Ensure branch brand is in sync with overall brand
      • Act as a Senior Loan Officer, Member Service Representative
      • Work with Senior Managers to provide consistent member service and team expectations
    • Participating in community activities as outlined by Marketing Team
    • Candidates should have strong written and verbal skills and a proven track record of leading, lending and managing.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole or Lisa Wyman no later than Thursday, October 3, 2024.

POSITION FILLED -Digital & Core Systems Clerk – Odessa Operations

Posted 8/12/2024 – Deadline to apply 8/19/2024

Leadership and Brand:

• Demonstrate knowledge of CCFCU brand, policies, and procedures
• Strong computer skills including knowledge of Excel
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others (both peers and members) in a way that reflects our brand
  • This includes the ability to professionally communicate even in times of stress and frustration
• Low absenteeism and a history of being on time (this will be reviewed)
• Ability to move from one priority to another
• Understanding of products and services available to members
• Proven ability to stay at workstation and answer calls and focus on work

Job Responsibilities:

• Monthly Debit Card Reissues
• CAMS Alerts
• Dark Web Alerts
• Pulse Fraud Alerts
• Draft and ACH Daily Exceptions and Adjustments
• ACH Reclamation
• Draft and ACH Stop Payments
• Forgeries/Altered Checks
• Debit Card Exceptions
• Payroll Deduction
• Assist Employees with member issues/questions pertaining to – ACH items, Share Drafts, Debit / ATM cards, Online & Mobile Banking, Bill Pay, External Transfers, RDC, Digital Wallet, Card Valet, etc.
• Work various system reports – OLB, Debit Cards. & Core System reports
• Assist members and team members with various products and services 

Current Credit history will be reviewed

Must have been in current position for at least 12 months OR have previous experience

Please notify your current manager and senior manager prior to submitting resume

Apply by resume to Nicole Forbess no later than Wednesday, August 28, 2024.

POSITION FILLED – IT Technician – Odessa Operations

Posted 8/12/2024 – Deadline to apply 8/19/2024

Leadership and Brand:

· Demonstrated knowledge of CCFCU brand, teller policies and procedures

· Professionalism and discretion

· System knowledge a plus w/track record of accuracy

· Ability to work well with others in a way that reflects our brand.

· Low absenteeism and a history of being on time.

· Must have been in current position for at least 12 months OR have previous experience.

Responsibilities include but are not limited to:

· Password resets

· Safeguard credit union assets.

· Monitoring vendors to ensure the security, reliability and efficiency of the credit union’s network and system hardware and software.

· Assisting in the maintenance of hardware and software at the credit union’s sites and locations.

· Assist other IT staff in performing daily, monthly, and year-end system hardware and software upgrades and updates.

· Troubleshoot branch equipment and general application issues.

· Knowledge in all systems/departments – for troubleshooting purposes.

· Adhere to all policies and procedures outlined in the policy and procedures manual, and the employee handbook.

· Ability to lift up to 50 pounds, and travel to branch locations.

Please notify your current manager and senior manager prior to submitting your resume

Apply by resume to Nicole Forbess no later than Monday, August 19, 2024.

POSITON FILLED – Teller –Big Spring

Posted 4/24/2024 – Deadline to apply 5/1/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Monday, August 19, 2024.

POSITON FILLED – Loan Processor – Big Spring

Posted 4/29/2024 – Deadline to apply 5/6/2024

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Member Experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, May 6, 2024.

POSITION FILLED -Floating Teller – Odessa

Posted 8/12/2024 – Deadline to apply 8/19/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality
• Willing to commute to Odessa/Midland branches 

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess no later than Monday, August 19, 2024.

POSITION FILLED – Collections Coordinator – Odessa Operations

Posted 7/29/2024 – Deadline to apply 8/5/2024

Strong Phone Skills
High level of accuracy
Self-starter with good time-management skills
Diplomacy and tact are a must
Bi-lingual a plus
High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Nicole Forbess or Lisa Wyman no later than Monday, August 5, 2024.

POSITION FILLED – Teller – Monahans

Posted 6/26/2024 – Deadline to apply 7/3/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Wednesday, July 3, 2024.

POSITION FILLED – Collections Manager – Operations Building

Posted  6/6/2024 – Deadline to apply 6/13/2024

This position will require work onsite at our Odessa, TX headquarters.

We’re looking for an extraordinary person with a passion to provide outstanding service and financial solutions to our members. If you enjoy working in the service industry, offering problem-solving solutions while building relationships that create long-lasting connections, this may be the job for you!

What You Bring to The Team:

• A bachelor’s degree or equivalent and a minimum of three years’ experience in a related field.
• Experience supervising, coaching, and training a team.
• Thorough working knowledge of bankruptcy documents pertaining to filing claims and supporting credit union’s secured and unsecured position.
• A positive attitude to inspire and motivate, create team synergy, and professional interaction and support.
• Excellent verbal, written, listening skills and proficiency in using common office applications and office equipment.
• Passion for providing outstanding service and offering problem-solving solutions.
• Effective time management skills including the ability to prioritize multiple responsibilities and organize work tasks.
• Ability to work in a fast-paced environment with high attention to detail.
• Ownership of the customer experience through issue resolution.
• Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed.
• Strong understanding and implementation of the CCFCU brand
• Be Professional and discrete
• Leadership qualities to include: Integrity, creativity, willingness to share thoughts and ideas for the betterment of the team, respectful and ability to coach

Your day-to-day

As an experienced leader and coach, you will be an excellent active listener, outstanding communicator, and master problem solver. Your skills and responsibilities will include negotiating settlements, recommending additional collection steps, and working toward mutual goals for the member and Velocity. Additionally, you will support a positive and productive work environment by advancing management’s directives and consistently demonstrating a positive example for others by representing the brand to the team daily. Maintain the team in regard to building a strong team, taking responsibility for the team and the growth of team members.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Thursday, June 13th, 2024.

POSITION FILLED – Member Service Rep – Floater – Odessa

Posted 4/8/2024- Deadline to apply 4/15/2024

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Teller experience a plus
Must have been in current position for at least 12 months.

Willing to drive around to other branches.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, April 15, 2024

POSITION FILLED – Member Service Rep – Odessa

Posted 5/14/2024- Deadline to apply 5/21/2024

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Teller experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Wednesday, May 21st, 2024

POSITION FILLED – Teller – Odessa

Posted 4/8/2024 – Deadline to apply 4/15/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, April 15th, 2024.

POSITION FILLED – Teller – LBK (Lubbock)

Posted  4/17/2024 – Deadline to apply 4/24/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Other duties as assigned
  • LBK team members assist in our Core Value:  Focused Community Commitment
  • This includes reading as schools, helping at school and community events, etc.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Wednesday, April 24, 2024.

POSITION FILLED – Member Service Rep – Monahans

Posted 1/5/2024- Deadline to apply 1/12/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies and procedures
• Strong computer skills including knowledge of Excel
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others (both peers and members) in a way that reflects our brand
  • This includes the ability to professionally communicate even in times of stress and frustration
• Low absenteeism and a history of being on time (this will be reviewed)
• Ability to move from one priority to another
• Understanding of products and services available to members
• Proven ability to stay at workstation and answer calls and focus on work
• Serve as a resource to the DP team
• Complete required reports and processes as assigned
• Assist in audits and examinations
• Demonstrate team effort, leadership and dedication to the work
• Understanding of products and services available to members (both member service and loan)

Job Responsibilities:

• Open and close accounts
• Assist members in selecting the right products and services to meet their needs
• Issue debit cards, ATM cards and temporary checks
• Assist members in balancing their account as needed
• Assigned research on member accounts
• Assist members with fraud claims and other needs
• Learn proper regulatory procedures to assure the credit union is safe and sound
• This is not intended to be an exhaustive list
• Other duties as assigned

Current credit history will be reviewed.

Please notify your current manager and senior manager prior to submitting resume.

Must have been in current position for 12 months.

Apply by resume to Lisa Wyman no later than Friday, January 12, 2024

POSITION FILLED – Data Processing Lead – Odessa

Posted 1/9/2024- Deadline to apply 1/16/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies and procedures
• Strong computer skills including knowledge of Excel
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others (both peers and members) in a way that reflects our brand
  • This includes the ability to professionally communicate even in times of stress and frustration
• Low absenteeism and a history of being on time (this will be reviewed)
• Ability to move from one priority to another
• Understanding of products and services available to members
• Proven ability to stay at workstation and answer calls and focus on work
• Serve as a resource to the DP team
• Complete required reports and processes as assigned
• Assist in audits and examinations
• Demonstrate team effort, leadership and dedication to the work

Job Responsibilities:

• Monthly Debit Card Reissues
• CAMS Alerts
• Draft and ACH Daily Exceptions and Adjustments
• ACH Reclamation
• Draft and ACH Stop Payments
• Forgeries/Altered Checks
• Debit Card Exceptions
• Payroll Deduction
• Assist members and team members with various products and services

Current Credit history will be reviewed

Must have been in current position for at least 12 months OR have previous experience

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Tuesday, January 16, 2024

POSITION FILLED – Data Processing – Odessa

Posted 1/9/2024- Deadline to apply 1/16/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies and procedures
• Strong computer skills including knowledge of Excel
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others 9both peers and members) in a way that reflects our brand
  • This includes the ability to professionally communicate even in times of stress and frustration
• Low absenteeism and a history of being on time (this will be reviewed)
• Ability to move from one priority to another
• Understanding of products and services available to members
• Proven ability to stay at workstation and answer calls and focus on work

Job Responsibilities:

• Monthly Debit Card Reissues
• CAMS Alerts
• Draft and ACH Daily Exceptions and Adjustments
• ACH Reclamation
• Draft and ACH Stop Payments
• Forgeries/Altered Checks
• Debit Card Exceptions
• Payroll Deduction
• Assist members and team members with various products and services

Current Credit history will be reviewed

Must have been in current position for at least 12 months OR have previous experience

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Tuesday, January 16, 2024

POSITION FILLED – IT Support

Posted 1/5/2024 – Deadline to apply 1/12/2024

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Role:

Reporting to the Information Systems Manager as well as the Vice President of Information Technology you will assist in maintaining the networks, servers, operating systems, and communication links for Complex Community FCU. Manage the resources dedicated to supporting PCs and end-user equipment, network, and systems security and as well as other duties as assigned.

Essential Functions and Responsibilities:

• Work closely with the Information Systems Manager in network, security, and hardware/software maintenance, as well as monitoring vendors to ensure the security, reliability and efficiency of the credit union’s network and system hardware and software.
• Assist in the testing of credit union disaster recovery plan as it applies to the credit union’s network, security, hardware, and software as well as assisting in the maintenance of hardware and software at the credit union’s additional sites and locations.
• Provide backup to other IT staff in monitoring and maintaining the Portico system, audio response telephone system, internet banking system and all other CCFCU systems.
• Performs other job-related duties as assigned, including but not limited to:
• Password resets
• Ensure organization and neatness of computer operations work area.
• Maintain compliance with any applicable laws and regulations.
• Safeguard credit union assets.
• Adhere to all policies and procedures outlined in the policy and procedures manual, and the employee handbook.
• Assist other IT staff in performing daily, monthly, and year-end processing and reporting related to the Portico system as well as performing system hardware and software upgrades and updates.
• Troubleshoot branch equipment and general application issues.
• Field tech-related calls escalated to IT for members with internet banking or other Issues.
• Perform system updates and upgrades as well as general support.
• Knowledge in all systems/departments – for troubleshooting purposes.

Performance Measurements:

1. To ensure prompt response to and accurate recovery from systems and network related production interruptions, across multiple hardware platforms, networks, and operating systems.
2. To anticipate system and network security/integrity, risks and assure adequate safeguards including (but not limited to) timely responses to network and security alerts received from monitoring systems.
3. To ensure that network users, user environment and directories are established and maintained on a regular basis.
4. To provide friendly, professional, and accurate service and support to all members and credit union team members.

Experience:

Minimum of one year at current position and similar or related experience.

Education:

(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through previous experience.

Interpersonal Skills:

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

1. Previous Information Technology experience helpful – including networks, PCs, data communications, and PC troubleshooting and data organization.
2. Technical planning and project management.
3. Ability to discuss technical issues effectively with I.S. Manager and other IT professionals as well as non-technical users.
4. Demonstrated analytical and problem-solving skills
5. Ability to work and travel independently and use general office equipment, give speeches, and make presentations as needed.
6. Ability to lift 50 lbs. or more when needed.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Friday, January 12, 2024.

POSITION FILLED – Teller – Monahans

Posted 10/30/2023 – Deadline to apply 11/6/2023

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Deposits/Withdrawals
• Loan Payments
• Relevant education (High School Diploma) and Experience
• Ability to work independently and with a team
• Keen attention to detail
• Cash handling experience
• Pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, November 6th, 2023.

POSITION FILLED – Loan Processor – Monahans

Posted 10/30/2023 – Deadline to apply 11/6/2023

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Member Experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday November 6th, 2023.

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POSITION FILLED – Member Service Rep – LBK (Lubbock) University Portable Building

Posted 10/30/2023 – Deadline to apply 11/6/2023

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Teller experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, November 6th, 2023.

POSITION FILLED -Lead Teller – LBK (Lubbock) Frankford

Posted  7/30/2023 – Deadline to apply 8/7/2023

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• Supervisory experience a plus
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Must have been in current position for at least 12 months OR have previous experience
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Assure appropriate day to day staffing levels at branch
• Day to day responsibility for branch cash vaults and the proper storage and movement of cash\
• Ordering money as directed
• Coaching of teller staff as needed
• Assuring policies are followed
• Interaction with members to assure they are heard, and needs are met
• Performing teller duties as needed (pulling a drawer and serving members)
• Other duties as assigned
  • LBK team members assist in our Core Value:  Focused Community Commitment
  • This includes reading as schools, helping at school and community events, etc.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, August 7, 2023.

POSITION FILLED – Phone Center Manager – Odessa Operations & Training Facility

Posted  7/30/2023 – Deadline to apply 8/7/2023

Leadership and Brand:

• Must have a strong understanding and implementation of CCFCU brand
  • Brand is critical and understanding the “CCFCU Way” is paramount
  • Brand includes dress code, decorum, how we work with others, respect in the workplace and other necessary traits
• A successful candidate should be professional and discrete
• Supervisory experience a plus
• Demonstrated ability to lead, follow and work well in a team environment
• Leadership qualities to include: Integrity, creativity, willingness to share thoughts and ideas for the betterment of the team, respectful and ability to coach

Responsibilities include but are not limited to:

• Maintain the phone center team in regard to building a strong team, taking responsibility for the team and the business of the department and growing team members
• Represent the brand to the team daily
• Serve as a Phone Center Representative
  • Proven knowledge of CU Policies and Procedures related to team responsibilities
  • High call volume processed
• Assure daily functions of the team are executed
• Coach and mentor team members as needed
• Participate (along with all team members) in community events including:
  • Continue work with Bookworms
  • Continue support of Marketing Team already in place
• Maintain department in good working order:
  • Clean
  • Professional atmosphere
  • Equipment in working order
• Participation in monthly managers’ meetings
• Other duties as assigned

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, August 7, 2023.

POSITION FILLED – IT Clerk

Posted 6/29/2023 – Deadline to apply 7/7/2023

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, policies, and procedures
• Professionalism and discretion
• System knowledge a must
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time
• Must have been in current position for at least 12 months OR have previous experience

Responsibilities include but are not limited to:

• Password resets
• Primary Remote Deposit Capture (RDC) Clerk
• IT Inventory Clerk
• Keep IT work areas clean and uncluttered
• Nautilus Essentials Clerk – research and maintenance of imaged records
• Maintain compliance with any applicable laws and regulations
• Safeguard credit union assets
• Work various daily and monthly system reports – Dormant Fee report, Inactive Bill pay report, Loan Draft ID maintenance
• Assist member services department with removing or modifying electronic services for members
• Assist in troubleshooting the core system, and all other CCFCU systems
• Assist in all areas of IT department as well as any other duties as assigned
• Assist with troubleshooting and monthly maintenance of branch equipment
• Field calls escalated to IT for members with internet banking, mobile banking, Bill Pay, External Xfers, RDC deposits, E-statements, electronic access, or other issues
• Knowledge in all systems/departments – for troubleshooting purposes
• Adhere to all policies and procedures outlined in the policy and procedures manual, and the employee handbook
• Ability to lift up to 50 lbs. or more as needed
• Ability to physically install, maintain, or trouble shoot equipment in tight spaces (under desks, behind cabinets, etc.)
• Ability to travel to CCFCU locations independently to perform assigned duties

Please notify your current manager and senior manager prior to submitting your resume.

Apply by resume to Lisa Wyman no later than Friday, July 7, 2023.

POSITION FILLED – Member Service Rep – Odessa South

Posted 7/26/2023 – Deadline to apply 8/2/2023

High level of professionalism
Strong system knowledge a must with proven track record of accuracy
Ability to work well with others (both peers and members)
This includes the ability to professionally communicate even in times of stress or frustration
Low absenteeism and a history of being on time
Ability to multi-task moving from one priority to another
Understanding of products and services available to members (both loan and non-loan)
Proven ability to stay at desk and answer calls, take members and focus on work
Proven ability to cross sell the products and services provided by the credit union
Teller experience a plus
Must have been in current position for at least 12 months.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Wednesday, August 2, 2023.

POSITION FILLED – Marketing Runner – Odessa

Posted 7/26/2023 – Deadline to apply 8/2/2023

Primary Purpose: To support the marketing/HR department in various projects and events.

Description: This job is entry level, and involves running errands, delivering various things from branch to branch, pulling items from our storage building, and assisting the department as needed.

• Able to handle physical demands of job (standing, kneeling, lifting, climbing, etc.)
• Must have a valid driver’s license and a clean driving record
• Ability to be comfortable with public speaking is a plus
• Understands that all tasks in the department are important no matter how small
• Positive attitude and dynamic personality
• Able to work well with many different types of people
• Excellent communication skills
• Able to present his or herself professionally at all times
• Must have excellent organizational skills
• Must be able to multi-task and work through lists to get tasks done
• Must work well under pressure and at a fast pace
• A willingness to learn
• Low absenteeism

Apply by resume to Lisa Wyman no later than Wednesday, August 2, 2023.

POSITION FILLED – Credit Card Clerk – Odessa North

Posted 5/15/2023 – Deadline to apply 5/22/2023

 Credit Card Clerk – Odessa North – Internal Candidate Posting

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand
• Professionalism and discretion
• Strong computer skills including knowledge of Excel
• Strong system knowledge a must with proven track record of accuracy
• Ability to work well with others (both peers and members)
  • This includes the ability to professionally communicate even in times of stress or frustration
• Low absenteeism and a history of being on time
• Ability to move from one priority to another
• Understanding of products and services available to members
• Proven ability to stay at workstation and answer calls and focus on work
• Must have been in current position for at least 12 months OR have previous experience

Responsibilities include but are not limited to:

• This is a small department and requires a commitment to responding quickly to member or team member needs along with working collaboratively to to meet those needs
• Cards will be ordered same day as a practice and as practicable
• Member calls and concerns will be addressed same day as a practice and as practicable

On the job training in the areas of:

• Ordering Cards
• Filing Disputes
• Reviewing why cards may not be working
• Addressing member concerns
• Assisting members with payments and management of their cards
• Assist members and team members with various products and services

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, May 22, 2023.

POSITION FILLED – Teller – LBK (Lubbock) University Portable Building
POSITION FILLED – Teller – LBK Frankford

Posted  5/8/2023 – Deadline to apply 5/15/2023

Leadership and Brand:

• Demonstrated knowledge of CCFCU brand, teller policies and procedures
• Professionalism and discretion
• System knowledge a must w/track record of accuracy
• Ability to work well with others in a way that reflects our brand
• Low absenteeism and a history of being on time (this will be reviewed)
• Current Credit history will be reviewed

Responsibilities include but are not limited to:

• Performing teller duties as needed
• Other duties as assigned
  • LBK team members assist in our Core Value:  Focused Community Commitment
  • This includes reading as schools, helping at school and community events, etc.

Please notify your current manager and senior manager prior to submitting resume.

Apply by resume to Lisa Wyman no later than Monday, May 15, 2023.

Complex Community Federal Credit Union

Equal Housing Lender