Important Security Alert

Your credit union will NEVER ask for your Password, PIN, or Social Security number over the phone, via text, or in an email. If you receive a request for this information, it’s likely a scam.

Here’s what we will NEVER request:

Passwords
PINs
Social Security numbers
One-time passcodes
Multi-factor authentication (MFA) codes
You to send money to yourself
Debit Card, Credit Card, Gift Card Numbers

What to do if you receive a suspicious request:

Hang up and call us directly using the official contact information on our website.
Do not click on links in suspicious emails or text messages.
Do not open attachments from unknown or unexpected emails.
Protect your accounts by using strong, unique passwords — and update them regularly.

Financial institutions around the nation continue to work to stay ahead of fraudsters.

Our goal is to keep you up to date on the latest scams.

We never call you and suggest you remove money from your account and take it to another financial institution or to load it onto a debit card (or other card).

When you receive a call, text or email and it addresses fraud on your account, hang up and call us 432.550.9126 or 800.375.2168.

You can also come to one of our locations and talk to one of our experts.